Re: CTooltipCtrl with custom paint causing SYSTEM CRASH!!!!!

From:
abhivg <abhi.vg@gmail.com>
Newsgroups:
microsoft.public.vc.mfc
Date:
Thu, 8 Oct 2009 01:22:31 -0700 (PDT)
Message-ID:
<0822b547-b77b-4289-bfa8-f970cdfa1c0b@g1g2000pra.googlegroups.com>
On Oct 8, 1:11 pm, abhivg <abhi...@gmail.com> wrote:

On Oct 1, 12:08 am, Joseph M. Newcomer <newco...@flounder.com> wrote:

As with most bug reports we get here, you omitted all kinds of critical=

 information, such

as the version of Windows you are using, and if it has all the latest u=

pdates installed.

I will repeat something I say far too often: the word "crash" without a=

 description is

meaningless noise. If you get a BSOD, it has a description of the erro=

r. For example, it

is most likely code 0x7E (unhandled kernel exception), and the first of=

 the four arguments

displayed is 0xC000005, acess fault. The other arguments are usually r=

elevant as well;

the third or fourth (I forget which) is the address of the location tha=

t failed. If it is

0 or a small number, you probably have a bad driver. But it is probabl=

y not

hardware-related until you see addresses like 0xF???????.

You can get additional information which would help diagnose the proble=

m. Download WinDbg

from the Microsoft Web site. Configure it to download the standard sym=

bols from Microsoft

To do this, you go to File>Symbol Path, then set the path to be

SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols

(this puts the symbols in the directory c:\websymbols; you may want to =

put them somewhere

else)

Go to File> OpenCrashDump. You can usually find the minidumps in c:\wi=

ndows\minidumps.

The file name encodes the date and time of thecrash, and has a sequence=

 number so there

can be more than onecrashin a day.

 Then do !analyze -v. The backtrace is often informative. If you have=

 a video driver in

the backtrace, it is your driver. Otherwise, you might have found a bu=

g in the kernel.

If you copy the output from !analyze -v and post it here, I'll take a s=

tab at analyzing

it.

                                joe

On Tue, 29 Sep 2009 23:56:46 -0700 (PDT), abhivg <abhi...@gmail.com> wr=

ote:

Hi,

I have aCToolTipCtrlderived class which I am using to display text
as well as graphical data.

The tooltip class is handling the paint message in OnPaint() which
contains the text and drawing logic.

Following is a gist of the OnPaint():

///CODE START
CMyToolTip::OnPaint()
{

//CToolTipCtrl::OnPaint(); //if this is uncommented, below
drawing logic is not seen

if(someCondition)
{

               CPaintDC dc(this);

               CBrush br;
               brCreateSolidBrush(RGB(0, 0, 255));
               CBrush* pOldBrush = dc.SelectObject(&br);

               CFont font;
               font.CreatePointFont(90, _T("MS Shell Dlg"));
               CFont* pOldFont = dc.SelectObject(&font);

               CRect rc;
               GetWindowRect (&rc);
               //modify rect coordinates here
               MoveWindow (&rc); //resize the tooltip window

               //output some text
               CRect txtRc(rc);
               txtRc.right = l;
               SetTextWidth(&dc, txtRc, m_str); //m_str
contains text to be written
               dc.DrawText(m_str ,&txtRc, DT_LEFT);

               //do some drawing
               CRect someRect(somecoordinates,..);
               dc.Rectangle(&someRect)
               .
               .

               dc.SelectObject(pOldBrush);

               ::DeleteObject(dc.SelectObject(pOldFont));
               ::DeleteObject(pOldBrush);

               return;
}

CToolTipCtrl::OnPaint(); //have this too as above
drawing wont happen everytime

}
///CODE START

Now there is one object of CMyToolTip class in a view class. View
displays a geographical map and some objects on the map.
Hovering cursor over the objects should show tooltip. Some objects
have only text data and some have text and graphics data.

Problem is as follows:
Hovering mouse over text-only objects and text-graphics objects and
displaying their tooltips works fine, but continuously alternating
between the two after some time displays a blank tooltip or with wrong
data and eventually the wholesystemcrashes!!! (windows blue scren)

The code has released GDI resources where required, so nt sure what
the problem is. Commenting the custom drawing part, does not
bring thecrash. What seems to be wrong in the implementation? Please
help


Joseph M. Newcomer [MVP]
email: newco...@flounder.com
Web:http://www.flounder.com
MVP Tips:http://www.flounder.com/mvp_tips.htm


Yes, I should have given some more information, so here it is. This is
the log from the WinDgb which you mentioned.

"Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini100809-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*f:\websymbols*http://msdl.microsoft.com/
download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.090206-1233
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu Oct 8 12:01:18.262 2009 (GMT+6)SystemUptime: 0 d=

ays 0:42:06.994

Loading Kernel Symbols
...............................................................
................................................................
.....
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
Unable to load image igxpdv32.DLL, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igxpdv32.DLL
*** ERROR: Module load completed but symbols could not be loaded for
igxpdv32.DLL
*************************************************************************=

******

*
*
* Bugcheck
Analysis *
*
*
*************************************************************************=

******

Use !analyze -v to get detailed debugging information.

BugCheck EA, {88c70430, 89b556d8, 89b1ebd8, 1}

*** WARNING: Unable to verify timestamp for igxpgd32.dll
*** ERROR: Module load completed but symbols could not be loaded for
igxpgd32.dll
Probably caused by : igxpdv32.DLL ( igxpdv32+e48 )

Followup: MachineOwner
---------

1: kd> ! analyze -v
*************************************************************************=

******

*
*
* Bugcheck
Analysis *
*
*
*************************************************************************=

******

THREAD_STUCK_IN_DEVICE_DRIVER (ea)
The device driver is spinning in an infinite loop, most likely waiting
for
hardware to become idle. This usually indicates problem with the
hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects
a
timeout condition then DbgBreakPoint() will be called instead of
KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to
the
debugger. This way we can identify an offending thread, set
breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return
bugcheck
information in this case. The arguments are already printed out to the
kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines (OS builds <= 3790) it is possible to hit a timeout
when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at
the time
of the bugcheck (this is because the timeout's work item can be
delivered and
handled on the second CPU and the same time). If this is the case you
will have
to look deeper at the offending thread's stack (e.g. using dds) to
determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 88c70430, Pointer to a stuck thread object. Do .thread then kb
on it to find
        the hung location.
Arg2: 89b556d8, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 89b1ebd8, Pointer to offending driver name.
Arg4: 00000001, Number of times this error occurred. If a debugger is
attached,
        this error is not always fatal -- see DESCRIPTION below. On the
        blue screen, this will always equal 1.

Debugging Details:
------------------

FAULTING_THREAD: 88c70430

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 2

BUGCHECK_STR: 0xEA

PROCESS_NAME: MyApp.exe

LAST_CONTROL_TRANSFER: from 89a35000 to bf049e48

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may
be wrong.
a7f8be0c 89a35000 89a3511c 89a35000 a7f8becc igxpdv32+0xe48
a7f8be10 89a3511c 89a35000 a7f8becc bf05c2e8 0x89a35000
a7f8be14 89a35000 a7f8becc bf05c2e8 89a3511c 0x89a3511c
a7f8be18 a7f8becc bf05c2e8 89a3511c 00000230 0x89a35000
a7f8be1c bf05c2e8 89a3511c 00000230 00000002 0xa7f8becc
a7f8bf34 bf8c205b e1753018 00000000 bf8c2064 igxpdv32+0x132e8
a7f8bf6c 805353ed a7f8bf00 e80af7f0 00000001 win32k!
WatchdogDrvSynchronizeSurface+0x57
a7f8bf94 bf802ace e80af430 00000000 a7f8bfb4 nt!
ExAcquireResourceExclusiveLite+0x67
a7f8bfa4 bf84e7f3 e80af430 e1753018 a7f8bfc0 win32k!HeavyFreePool+0xbb
a7f8bfb4 bf03300f e17d5e58 a7f8c1f0 bf026741 win32k!EngFreeMem+0x1c
a7f8bfc0 bf026741 e17d5e58 00003f88 00002ad0 igxpgd32+0x1100f
a7f8c210 bf80f471 a7f8c370 a7f8c308 bf81144c igxpgd32+0x4741
a7f8c21c bf81144c 00000008 a7f8c7c0 e3b2de98 win32k!
EXFORMOBJ::vComputeAccelFlags+0x77
a7f8c308 bf81075e a7f8c388 e3b2de98 a7f8c4bc win32k!
bGetNtoW_Win31+0x54e
a7f8c438 a7f8c490 bf01b24a e1753018 a7f8c548 win32k!
bGetNtoD_Win31+0x179
a7f8c534 bf810062 e39c8d6c a7f8c608 a7f8c55c 0xa7f8c490
a7f8c65c 00000000 000002b9 0000040e 000002c5 win32k!
RFONTOBJ::bMatchRealization+0x9e

STACK_COMMAND: .thread 0xffffffff88c70430 ; kb

FOLLOWUP_IP:
igxpdv32+e48
bf049e48 ...

read more =BB


Currently I have been able to pinpoint the scenario and reproduce the
crash regularly.
Default behavior of regular text tooltip is:
If tooltip can be shown to below right of cursor screen space
permitting, it is shown to below right. However if there isn't enough
screen space to below-right of cursor, it is shown in top-right
position wrt cursor. Same applies to all bounding sides of screen.

This scenario where the tooltip is trying to readjust itself in case
of less screen space availability, is when the bsod is occuring. The
drawing inside the tooltip becomes extremely sluggish. Monitoring
through task manager shows that memory used shoots up from an average
100 M to 400-500M and the bsod occurs. Sometimes the GDI objects shoot
up too.

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