Re: Replacement for MS STL?
Garry W wrote:
Nope. I just searched (again) for a bug-submission process on the MS
website.
http://connect.microsoft.com/feedback/default.aspx?SiteID=210
I don't have paid support. Does Microsoft want to hear about my bugs?
Yes, they do. Bug reports that you enter into the feedback site go directly
to the developers. The people that read the bug reports have no way of
knowing who's a paid support customer and who isn't. Basically, paid
support just lets you talk to the paid support people without a credit card.
Bug reports have their own path (more direct than going through support, in
some cases).
Is there a link hiding somewhere on that giant website?
It's a bit hard to find, yes. Microsoft is moving towards having all
feedback across the board go through Connect (see URL above), so it should
be easier to find in the future.
And... when you do report a bug as an unpaid customer (assuming it's
possible), do you get a polite response and followup back from
Microsoft? Back in the old days my unpaid bug reports would simply
disappear silently, never to be heard from again. It's wasn't very
encouraging.
You can monitor the status/progress of your bug reports on the web site.
It's not uncommon for one of the devs to ask a question of the poster, in
which case you'll also get email.
-cd