Re: Error handling for a service.

From:
"Mark Salsbery [MVP]" <MarkSalsbery[MVP]@newsgroup.nospam>
Newsgroups:
microsoft.public.vc.mfc
Date:
Wed, 13 Feb 2008 23:09:23 -0800
Message-ID:
<77FCA5BE-7F91-4A4C-8414-BEF3B70A8B2E@microsoft.com>
"TonyG" <TonyG@junk.com> wrote in message
news:uDQsj.1632$fX7.704@nlpi061.nbdc.sbc.com...

I have written a service that is scheduled to start automatically. On
startup, if my service encounters a severe problem that prevents proper
operation, how should the service handle this situation?

Currently my service does the following:

1) Post descriptive text in the program's log.
2) Post descriptive text in the operating system's event viewer log.
3) Wait 60 seconds and then terminate.


I prefer to be much less rude to the rest of the system. Filling the system
log and/or a service waiting 60 seconds before failure termination during
startup are rude IMO :)

For the system log I personally use up to maybe 4 entries: one that says my
service is starting, one that says it's successfully
running/connected/whatever applies, one for failure (with some error info if
possible), and one for shutdown. Of course, if you need an entry for every
attempt, then there's not much choice. If I only see the "starting" entry
then I know it hasn't successfully started yet - a good time to attach a
debugger if necessary.

As far as the 60 second wait goes, if the potential startup problem is
generally corrected with time, then the service startup code should spawn
another thread that handles startup and return control to the SCM ASAP.
Then that spawned thread can take as long as it needs to establish a good
running state, without slowing down the entire system startup.

Just my 2 cents,
Mark

--
Mark Salsbery
Microsoft MVP - Visual C++

My program is automatically restarted. If the problem continues, this
means this entire process is repeated once per minute.

I am doing this in the hope that the problem is corrected by an action not
related to my program and that my program can soon restart.

Recently this happened and it was a couple of days before anyone noticed
that there was a problem. A third party service guy freaked when he saw a
zillion events is the event viewer.

WHAT IS THE BEST WAY TO HANDLE SERIOUS ERRORS ENCOUNTERED BY A SERVICE?

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